United Credit Consultants

CONSUMER’S WHO ENROLL INTO: UCC’S ADVISING | CONSULTING | MANAGEMENT SERVICE CONTRACT THE MONEY BACK GUARANTEE DETAILS ARE AS FOLLOWS:

Refund Review

When a refund review is requested, Consumer(s) will be provided a Refund Request Checklistsm to be filled out and completed. This checklist, and all documentation required, will be reviewed by management upon return receipt. Consumer(s) request can be made via mail, e-mail, or in person at the UCC business location. Consumer(s) must provide a current tri-merge FICO or Vantage credit report that was pulled within the last 30 days. If Consumer(s) fails to return the Refund Request Checklistsm along with the current report within the timeframe granted, the refund request will not be eligible for review. When requested items are received by UCC management, UCC will complete its review within 14 days. If the review indicates the Consumer(s) followed guidelines specific to the Path to Credit Recovery Programsm and guidelines below throughout program duration, Consumer(s) is eligible for a full or partial refund.

Consumer(s) will be issues a refund minus $75.00 for each deleted bureau trade line during UCC's investigation service. Accounts deleted including but not limited to deleted late payment history (each late payment removed count as 1 deleted item including inquires). In the event the UCC was unable to satisfy your restoration and credit management needs, including the removal of enough derogatory items to equal or exceed amount paid for the program, UCC will issue a refund of the difference.

Guidelines

Consumer(s) should not take an action that may adversely impact their credit profile during the program term. Examples are including but not limited to the following:

Adding late or delinquent payments to Consumer(s) credit profile
Shortening or decreasing length of credit history by closing accounts
Obtaining new credit account without first contacting UCC through the online "Client Dashboard" system
Applying for credit without consulting one of our trained credit advisors through the online "Client Dashboard" system
Adding more debt to ANY open revolving accounts
Going above the original balance on any open revolving account limit as of the date of enrollment
Adding new collection accounts

Consumer(s) must have paid the amount owed in full prior to the refund request. Refunds are paid out on the last day or every calendar month. Refund requests must be requested within fifteen(15) calendar days of the service end date and must refer to specific goals that were not met as agreed to on the Path to Credit Recovery Programsm worksheet

CONSUMER’S WHO ENROLL INTO: EDUCATION | PROCESS SERVICE CONTRACT THERE IS NO MONEY BACK GUARANTEE OR REFUND, SERVICES ARE ‘AS IS’.

IF YOU HAVE A CONCERN OR COMPLAINT, TELL US! WE WANT TO HELP! CONSUMER RELATIONS DEPARTMENT | 952.314.1174 [email protected]